At Pusat4D, we handle your personal data with care, transparency, and full accountability. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used, and the rights available to you as a registered player on our platform.
Six principles that govern how Pusat4D handles every piece of personal data. Full legal text follows below.
We collect only the personal data strictly necessary to operate your account, process transactions, verify your identity, and comply with applicable regulations. We do not collect data speculatively.
All personal data stored by Pusat4D is protected by 256-bit SSL encryption, access-controlled infrastructure, and regular security audits. Data at rest is encrypted and access logs are maintained.
Pusat4D does not sell, rent, or trade your personal data to third-party marketers under any circumstances. Data sharing with third parties is limited to service delivery, compliance, and fraud prevention.
You have the right to access, correct, export, and request deletion of your personal data at any time. We respond to all data subject requests promptly and without unnecessary delay.
We retain personal data only for as long as required by our legal obligations and operational needs. Account data is deleted or anonymised within a defined timeframe after account closure.
We clearly disclose every data processing activity in this Policy. If our practices change materially, we will notify registered users in advance via email or in-platform notification.
Data gathered during registration, KYC, transactions, and platform use
Used for account management, compliance, fraud prevention, and service delivery
Encrypted storage on access-controlled infrastructure with defined retention periods
Secure deletion or anonymisation upon account closure or at your request
This Privacy Policy (hereinafter the "Policy") is issued by Pusat4D (the "Company", "Platform", "we", "us", or "our") and applies to all personal data collected, processed, stored, and transferred in connection with your access to and use of the Pusat4D website at https://pusat4d.cam, its associated mobile applications, and all related services (collectively, the "Platform").
Pusat4D is committed to protecting the privacy and personal data of all registered users and visitors. This Policy sets out in clear and plain terms what personal data we collect, the lawful bases on which we process it, how it is used, who it may be shared with, how long it is retained, and the rights available to you under applicable data protection regulations.
Plain English Commitment: We have written this Policy to be as clear and understandable as possible without sacrificing legal accuracy. If any section is unclear, please contact our support team — we are happy to explain any aspect of our data practices in plain language.
By registering an account, accessing the Platform, or submitting any personal data to us, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read in conjunction with our Terms & Conditions, which form part of the overall agreement between you and Pusat4D.
Pusat4D operates exclusively as an English-language platform and all data-related communications, including responses to data subject requests, will be conducted in English. The Platform is directed at adult users aged 21 and above in jurisdictions where online gaming is permitted under applicable local law.
For the purposes of this Policy, the following terms carry the meanings defined below:
Pusat4D collects personal data through several channels: directly from you when you register or interact with the Platform, automatically through your use of the Platform, and from third-party identity verification and fraud detection services. The categories of data we collect are described below.
In compliance with applicable regulatory requirements and to prevent fraud and money laundering, we collect and retain the following identity verification materials:
We do not collect financial instrument full card numbers, full bank account numbers, or PIN codes at any point. Payment processing is handled by certified third-party payment processors. Pusat4D receives only masked or tokenised references.
Pusat4D processes personal data on one or more of the following legal bases, as applicable to each processing activity:
Personal data collected by Pusat4D is used for the following purposes:
Marketing: Promotional communications are sent only to Users who have opted in to receive them. You may opt out at any time by updating your communication preferences in account settings or by contacting support. Opting out of marketing does not affect the delivery of transactional or account-essential communications.
Pusat4D does not sell, rent, or otherwise transfer personal data to third parties for their independent marketing or commercial purposes. Data sharing is strictly limited to the circumstances described below:
Pusat4D engages third-party service providers to deliver specific functions of the Platform. These providers act as Data Processors, processing personal data solely on Pusat4D's instructions and under binding data processing agreements that require them to maintain appropriate security and confidentiality standards. Categories of service providers include:
Pusat4D may disclose personal data to competent authorities, regulatory bodies, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory direction — without prior notice to the User where required by law.
In the event of a merger, acquisition, restructuring, or sale of all or a material part of Pusat4D's business, personal data held by the Platform may be transferred to the acquiring entity, subject to appropriate safeguards and notification to affected Users where required by law.
In all cases of data sharing, Pusat4D takes reasonable steps to ensure that recipient parties maintain appropriate technical and organisational measures to protect the security and confidentiality of your personal data.
Pusat4D retains personal data for the period necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law. The following general retention guidelines apply:
Upon expiry of the applicable retention period, personal data will be securely deleted or permanently anonymised in a manner that prevents re-identification.
The Pusat4D Platform uses cookies and similar tracking technologies to maintain session continuity, improve user experience, and gather anonymised usage analytics. Cookies are small text files stored on your device by your browser.
We use the following categories of cookies:
You may manage cookie preferences through your browser settings. Note that disabling essential cookies will significantly impair Platform functionality, including the ability to log in and manage your Account.
To deliver the Platform's services, Pusat4D may transfer personal data to servers, service providers, or infrastructure located outside of Malaysia. Where such transfers occur, Pusat4D takes appropriate steps to ensure that personal data receives adequate protection equivalent to applicable data protection standards.
Safeguards applied to international data transfers include binding contractual clauses imposed on recipient parties, selection of service providers that maintain internationally recognised security certifications, and — where applicable — reliance on adequacy decisions issued by relevant regulatory authorities.
If you wish to obtain further information about the specific safeguards applied to any particular international data transfer, you may submit a request to our Data Protection contact as described in Section 15 of this Policy.
Pusat4D implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
While Pusat4D takes all reasonable steps to protect personal data, no internet-based platform can guarantee absolute security. You are encouraged to use a strong, unique password for your Account, enable two-factor authentication, and log out of your Account when using shared or public devices.
Subject to applicable law and limited exceptions, you have the following rights in relation to your personal data held by Pusat4D. To exercise any of these rights, please contact us using the details provided in Section 15.
| Right | What It Means | How to Exercise |
|---|---|---|
| Access | Obtain a copy of the personal data we hold about you and information about how it is processed. | Submit a Subject Access Request via email to our support team. |
| Correction | Request correction of inaccurate or incomplete personal data associated with your Account. | Update directly in account settings, or contact support for KYC-related corrections. |
| Erasure | Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations. | Contact support with an erasure request. Note: certain data must be retained by law for defined periods even after Account closure. |
| Portability | Receive a structured, machine-readable copy of personal data you provided to us and which we process on the basis of contract or consent. | Submit a data portability request via email. We will provide data in CSV or JSON format. |
| Objection | Object to processing conducted on the basis of legitimate interests, including any profiling activities. | Contact support with a written objection. We will review and respond within 30 days. |
| Restriction | Request that we restrict active processing of your personal data while a dispute is being resolved. | Contact support to request a processing restriction, stating the basis for your request. |
| Withdraw Consent | Withdraw previously given consent at any time for processing activities based on consent, such as marketing communications. | Update communication preferences in account settings or contact support at any time. |
We will respond to all data subject requests within 30 days of receipt. In complex cases, or where a large volume of requests has been received, this period may be extended by a further 60 days — in which case we will notify you of the extension within the initial 30-day period.
Some rights are subject to exceptions under applicable law. For example, we may be unable to delete data that we are legally required to retain, or to restrict processing that is necessary to detect or prevent fraud. Where an exception applies, we will explain the reason in our response to your request.
The Pusat4D Platform is strictly intended for use by adults aged 21 years and above. We do not knowingly collect, process, or retain personal data relating to persons under the age of 21. Our registration and KYC processes are designed to identify and prevent access by minors.
If Pusat4D becomes aware that personal data has been collected from or in relation to a person under 21 years of age, the associated Account will be closed immediately, all funds will be handled in accordance with our Terms & Conditions, and all personal data collected in relation to that account will be deleted in accordance with our regulatory obligations.
Parents or guardians who believe that a minor may have registered an Account or submitted personal data to Pusat4D should contact our support team immediately so that appropriate action can be taken.
The Pusat4D Platform does not contain outbound links to third-party websites as a matter of policy. However, in the event that any such link appears — for example within responsible gambling resource notices — please be aware that Pusat4D has no control over the privacy practices or data collection activities of third-party websites. This Policy does not apply to external websites.
We encourage you to review the privacy policy of any third-party website you visit, including those operated by payment providers, before submitting any personal data to them.
Pusat4D reserves the right to review and update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. The "Last Reviewed" date displayed at the top of this page will be updated whenever a revision is made.
Where changes are material — meaning they affect how we collect or use your data in ways that are significantly different from those described in the current version of this Policy — we will notify registered Users by email or via an in-platform notification at least 14 days before the changes take effect.
Continued use of the Platform following the effective date of any revised Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you should cease use of the Platform and may request Account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by Pusat4D, please contact us using the details below. All data protection enquiries are handled in English and are given priority by our support team.
For full details on your account rights and obligations, please refer to our Terms & Conditions. For responsible gambling support and self-exclusion tools, please visit our Responsible Gambling page.
Our support team is available 24/7 on Malaysian Standard Time. Whether you have a question about this Privacy Policy, want to submit a data access request, or simply need clarification on how your information is used — reach out and we'll get back to you within 48 hours.
Pusat4D is for players aged 21 and above only. Play responsibly.